Hotel Information

Arrival and Departure

At Sofitel London Heathrow, we strive to make your stay as smooth as possible.

Check-in Time: From 3:00 PM
Check-out Time: By 12:00 PM
Early Check-in/Late Check-out: Available upon request, subject to availability.

Additional charges may apply. Whether you’re arriving early or departing late, our flexible check-in and check-out options ensure a comfortable and convenient stay.

Accessibility

We are dedicated to providing a comfortable and accessible environment for all guests. Accessible rooms feature roll-in showers and emergency call buttons for added safety. All public areas, including restaurants and meeting rooms, are wheelchair accessible, with elevators ensuring ease of movement throughout the hotel.

Shuttle Bus & Terminal 5 Connection

The Hotel is directly connected to Terminal 5 via a convenient covered walkway, just a 5-minute walk from the hotel or by via linkbridge. This connection makes it easy for you to reach your flight without needing additional transport. For other Heathrow terminals (Terminals 2, 3, and 4) the Heathrow Express or London Underground offers quick and easy connections to central London from the airport.

Luggage and Concierge Services

Our concierge team is available 24/7 to assist with luggage handling and storage. Luggage storage is offered at £5 per item for up to 24 hours. Porter services are also available to make travelling with heavy luggage more convenient.