Hotel Information

Arrival and Departure

At Sofitel London Heathrow, we strive to make your stay as smooth as possible.

Check-in Time: From 3:00 PM
Check-out Time: By 12:00 PM
Early Check-in/Late Check-out: Available upon request, subject to availability.

Additional charges may apply. Whether you’re arriving early or departing late, our flexible check-in and check-out options ensure a comfortable and convenient stay.

Parking Charges:

Residential Guests Daily Rate: £40.00
Day Conference Rate: £20.00

Please ensure you validate your parking ticket at the reception before making payment. Payment can be made at the foot machines using credit cards only.

Accessibility

We are dedicated to providing a comfortable and accessible environment for all guests. Accessible rooms feature roll-in showers and emergency call buttons for added safety. All public areas, including restaurants and meeting rooms, are wheelchair accessible, with elevators ensuring ease of movement throughout the hotel.

Terminal 5 Connection

The hotel is directly connected to Terminal 5 via a convenient covered walkway and just a 5-minute walk to the airport. This connection makes it easy for you to reach your gates without needing additional transport. For other Heathrow terminals (Terminals 2, 3, and 4), there are free transfers available via Heathrow Express or London Underground. Central London is also easily accessible via Heathrow Express and Elizabeth Line.

Luggage and Concierge Services

Our concierge team is available 24/7 to assist with luggage handling and storage. Luggage storage is offered at £5 per item for up to 24 hours. Porter services are also available to make travelling with heavy luggage more convenient.

How to Find Us

Head towards the right corner of the arrivals and take the lift before exit to the bus stops. The linkbridge is located on the first floor, as you exit, turn right and walk towards the linkbridge. The hotel is just 5-minutes walk away.